H
Heather
Chief Information Technology Officer
1,717 connections · 2,150 followers
Chief Information Technology Officer · RocketJob
Kellogg Executive Education
Global IT leader with 10 years KPMG IT strategy and leadership experience, ex-Columbia University Chief Information Officer (CIO) with a career of driving business success in corporate, academic, healthcare and startup environments. Leader of global, cross-functional teams with experience building technology and operational departments. Mentors talent in supportive environments for individual as well as organizational success.
Award-winning IT strategist directing industry-first transitions to digital service delivery models, including pioneering academic technology information systems and infrastructure at Columbia University, and global e-learning strategy and platforms at KPMG that won multiple awards. Technology leader with "uncanny ability to drive tangible results" through technological innovation, including business process re-engineering, intelligent automation, digital marketing, HR information systems, and e-learning systems.
Selected Career Achievements:
• Generated thought leadership around healthcare operations challenges via primary industry research and practical study of revenue cycle management challenges with clinics, hospitals and payors
• Defined vision and led transition to complete digital e-learning services at Columbia University, including first web-based student registration with secure access management, and groundbreaking digital curriculum management.
• Developed and deployed Encore Award-winning digital learning strategy with thousands of hours of digitalized content, saving $50M in travel, staffing, and telecom expense over 3 years.
• Drove crucial strategic pivot from product to problem solving sales model to support customized client service offerings, and developed effective marketing collateral, increasing sales by $37M in 2 years.
- Business Growth & Go-to-Market Strategies
- Talent & Team Building
- AGI Landscape & Future Trends
INVITATION PASS